Desk Clerk Duties

Front desk clerk responsibilities and duties.

Desk clerk duties. 2 communicate with customers employees and other individuals to answer questions disseminate or explain information take orders and address complaints. Very good organizational. For instance if a guest is staying at a hotel for business reasons the clerk should provide internet access information at check in rather than waiting until the guest asks for it. Posted in job responsibilities.

Office clerk 1 collect count and disburse money do basic bookkeeping and complete banking transactions. Desk clerks know. The responsibilities and duties section is the most important part of the job description. Desk clerks are the first line of contact for people who have general questions or who need to speak with a specific person.

Provide excellent customer services at all times and ensure customer satisfaction. Here you should outline the functions this position will perform on a regular basis how the job functions within the organization and who the job reports to. Greets and welcome guests in a friendly and professional manner. Working well under pressure and maintaining a consistently pleasant and professional personality when communicating with the public.

Provide information regarding rooms and make room assignment according to customer requests. Worked directly with the public concentrating in the hospitality industry. The front desk clerk is responsible for handling the reception administrative and some of the accounting duties as well. As a front desk clerk i was the first impression that anyone has of the hotel.

Desk clerks daily duties and responsibilities vary depending on the employer but in general desk clerks share the same core tasks. Based on our review of job listings common tasks are. Desk clerk duties and responsibilities. Make room reservations.

Perform check in and check out of guests. Part of the problem solving aspect of a front desk clerk s job duties is to anticipate issues before they happen. Some hotel clerks are only. He she is responsible for welcoming the guests serving them promoting the services of the organization maintaining hospitality at all times and interacting with them in a courteous friendly manner both on the phone as well as while interacting with them face to face.

Help desk clerk responsibilities and duties. Job duties and tasks for. Front desk clerk job description template. You will perform a range of duties including answering phone calls managing the switchboard and maintaining the office budget.

Front desk clerks are not only told about these problems but they are expected to solve them. Perform other office duties as assigned. Working knowledge of office devices and processes. Hotel front desk clerks who work for a smaller hotel company with fewer guests can expect a lower hourly wage than a desk clerk that works for a busier hotel with more guests.

A fast typist with knowledge in stenography and taking dictations. Familiarity with office procedures and basic accounting principles. Proven experience as office clerk or other clerical position.