Gsa Help Desk

Ask gsa is an online self service tool that allows customers to directly report problems with a requisition or gsa. When can you contact us. General questions customers who have general questions regarding gsa advantage should view the help topics under customer assistance for a variety of information including frequently asked questions faqs.

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Gsa one source a comprehensive view of everything offered by gsa for the federal acquisition community and marketplace.

Gsa help desk. Eastern time at 877 495 4849 or via email at vendor support gsa gov. This directory includes information on federal category management gsa purchasing programs all existing gsa procurement vehicles. Working with a managed service provider that specializes in government it support and gsa help desk services can improve the efficiency of your organization. Mas desk reference gsa s desk guide for the schedule buyer.

Gsa support portal session key session key. The federal government spends more of its budget on information technology services than any other area. Find experienced professionals at lower costs to help you focus on your mission towards it services. Usaccess and hspd 12 help desk inquiries.

National customer service center provides gsa acquisition customers with assistance and information about purchase orders shipments billing and schedules. Technical problems customers who have technical questions are experiencing technical problems or have a suggestion about how gsa can better. Gsa advantage customer assistance. Gsa offers a variety of support services.

Lately the usaccess help desk has been receiving increased calls from people without usaccess roles and customers asking for piv card status updates. Dataprise helps federal state and local government organizations keep their technologies operational and secure execute key it projects and initiatives and map out long term technology plans. Remote software by bomgar. Submitted by gsa mso on thursday february 13 2020 1 28 pm.

Vendors may contact the vsc staff monday friday 8 30 a m. The vsc maintains a staff ready to assist vendors in the preparation and submission of electronic catalog files to gsa advantage and in the submission and reporting of sales data. E resolve has now been replaced with the new askgsa site. These types of inquiries should be directed.

877 495 4849 or vendor support gsa gov procurement ombudsman the office of the procurement ombudsman opo serves as a neutral forum for industry associations and vendors to voice concerns regarding gsa acquisition programs and processes ensuring that issues are directed to and addressed by the appropriate entities within gsa. The mso has a variety of communication channels available to assist usaccess customer agencies. Reach the vsc help center staff toll free. Gsa offers electronic tools to help manage an agency s gsa procurement transactions place orders or learn about business opportunities acquisition gateway is an innovative workspace where acquisit.