Umw Help Desk
University of mary washington 1301 college avenue fredericksburg virginia 22401 540 654 1000.
Umw help desk. Umw it is in the process of migrating all users to office 365 email from an on premises email system. The netid password must be changed every 90 days. 414 229 4040 toll free number. Uwm help desk will be available daily 8 00 am.
There s a form for that. Call the uwm help desk. New students receive a uwm netid once the admissions deposit is processed typically in two business days. Make a purchase purchase a computer software or other technology with university funds.
Visit us in person in the new it convergence center room 112 during out working hours. No matter what method you use please provide us with as much. Please contact the help desk if you have questions or need assistance. Accessing voicemail from other phones including off campus.
Staffed by both full time employees and part time student aides when you contact us for assistance help desk representatives work to resolve your issue quickly. Identifying which resources require vpn access from off campus and which resources do not. Umw directory departments help desk. The umw it help desk provides centralized it help desk support for faculty staff and students.
There are several ways to get assistance from the help desk. Make an office move. Call 540 654 2255 during our working hours or leave us a voicemail after hours. Using microsoft teams to chat conduct meetings etc.
Home working remotely. Get help for computers software or other technology. Please contact the umw it help desk if you have any questions or issues setting up or using your email account. When working remotely u se extra caution to ensure that you are.
If you are suddenly unable to login to umw systems or email try changing your netid password as it may have expired. Complete the office move form to notify relevant offices of your change. If you already know your old password are new to the university or have been given a temporary password by the help desk click here. Here is some information about working remotely.
We provide incident reporting tracking and resolution for hardware software infrastructure audio visual phone or other it related questions or problems. Send us an email message to helpdesk umw edu. This information will also be posted in the student s eaglebound portal. Office 365 provides more flexibility and services to users including a host of online applications cloud storage and larger mailbox sizes.
If you re new to the. The it help desk provides support for technology related problems or questions from the umw community. Submit your problem via our online web form. Employees have the.
Faculty staff email. Umw admissions will email instructions that contain your umw netid and email address. The it help desk is staffed by both professional and student employees.