Umw It Help Desk

Mytime is currently down. The umw it help desk provides centralized it help desk support for faculty staff and students. Technology questions problems and concerns.

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Umw it help desk. We will respond to your request during help desk hours posted here. University of mary washington 1301 college avenue fredericksburg virginia 22401 540 654 1000. Send us an email message to helpdesk umw edu. Visit us in person in the new it convergence center room 112 during out working hours.

There are several ways to get assistance from the help desk. Submit your problem via our online web form. We provide incident reporting tracking and resolution for hardware software infrastructure audio visual phone or other it related questions or problems. Located in the information and technology convergence center on the fredericksburg campus the help desk may be reached at 540 654 2255 or via e mail at helpdesk umw edu.

No matter what method you use please provide us with as much. The mytime issues have been resolved and the system is available for use. The it help desk is staffed by both professional and student employees. Technology information whether you re looking for information about your password connecting your laptop to the network what to do if you have a virus help with canvas or some other software or we have many resources here that we hope will help you.

If you are a student l. June 30 2015 by. Kronos is currently working on the issue but there is no current estimate on when the system will. The it help desk provides support for technology related problems or questions from the umw community.

It support services notice of unplanned downtime. Staffed by both full time employees and part time student aides when you contact us for assistance help desk representatives work to resolve your issue quickly. Umw directory departments help desk. Please complete this form to have an it support ticket generated and submitted to the help desk staff.

Call 540 654 2255 during our working hours or leave us a voicemail after hours. The primary contact for technology questions and concerns is the it help desk. Services include assistance with password resets connections to umw systems repair of computers and av systems in labs and classrooms and troubleshooting hardware issues. Located in on the first floor of the hcc in room 112 the it help desk provides centralized technology support to faculty staff and students.

Alphabetical listing of employees departments and buildings with complete contact information and links to further resources. If you have experiencing continued issues please contact the help desk. Phone and walk up service is available.