What Is A Desk Clerk

A definition of the job duties for a front desk clerk. Another skill is customer focus as the front desk clerk will have to ensure the guests are happy. A hotel desk clerk is typically one who works at the front desk of an establishment such as an inn hotel motel or resort.

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Hotel Front Desk Clerk Helping A Businessman Check In To Hotel

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Hotel Clerk Standing Behind Desk At Hotel Reception With Images

Hotel Front Desk Clerk Guest Service Agent Continuing Education

Business Woman Or A Clerk Working At Her Desk Desk Business

Reception Of Hotel Desk Clerk Taking A Call Reception Of Hotel

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What is a desk clerk. One of the most important skills that a front desk clerk will have is the ability to please any guest. You will coordinate services per guest requests to ensure a positive stay. A morning clerk at a hotel is the staff member that manages the front desk in the morning. You will perform a range of duties including answering phone calls managing the switchboard and maintaining the office budget.

Usually the desk clerk does much more than this. Many times the desk clerk is one of the few people guests will see at a hotel so they must represent the business well. They are responsible for a variety of clerical tasks some of which can vary depending on the industry in which they work. They are responsible for diagnosing computer issues and helping with the setup installation and utilization of new hardware and software.

You may encounter the morning front desk clerk if you are checking out early from the hotel. A desk clerk also referred to as a general office clerk by the bureau of labor statistics works under the supervision of one or more managers often with little direct supervision. Desk clerk job description. The clerk is primarily responsible for checking guests into and out of the facility and providing excellent customer service.

N us and canadian a hotel receptionist. A desk clerk might refer to a position in hotel reception. For example a desk clerk at a beauty salon will have. You will be responsible for call in and walk in reservations which include processing payment and safeguarding guest information.

In very large hotels or resorts this employee s job might be limited to one part of the check in check out process such as handing keys to a guest or making sure baggage is taken up to a room. Front desk clerk job description template. What does a help desk clerk do. Front desk clerks work directly with the public often in the hospitality industry or in a related field.

A front desk clerk does not need any experience but should have a high school degree or ged equivalent. These professionals are often the first impression that anyone has of a business whether it s a hotel doctor s office or other institution. Our company is looking for a professional front desk clerk to oversee all receptionist and secretarial duties at our main entrance desk. As a hotel front desk clerk you will be responsible for greeting guests in a courteous and professional manner.

Typically this form of clerk assists people checking in and out of hotels and motels and when they have questions about the facilities or area. Desk clerk synonyms desk clerk pronunciation desk clerk translation english dictionary definition of desk clerk. Help desk clerks are the primary point of contact between the end user whether that is a customer or an employee and the information technology it department.