Hotel Front Desk Clerk Job Description

Special offer post a hotel front desk job to 100 job boards with one submission. The desk clerk is in charge of checking in the customer and providing them with directions to their room as well as information about the available amenities offered at the hotel. What is a hotel front desk clerk.

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During check in a front desk agent will verify a guest s method of payment and run a background credit check.

Hotel front desk clerk job description. A typical day as a hotel front desk agent involves registering booking guests in and out of their rooms while accommodating any special requests. The hotel front desk is responsible for checking guests in and out of the hotel as well as performing administrative tasks such as managing bookings. As a hotel front desk clerk you will be responsible for greeting guests in a courteous and professional manner. A hotel front desk agent represents the first point of contact with guests and handles all stages of a guest s stay.

Hotel front desk clerks may also communicate with guests via phone handling any problems with the guests hotel room. Example of a hotel front desk clerk job summary our 6 room oceanfront hotel needs a hotel front desk clerk to serve as the face of our business and senior management s connection with our guests. The biggest part of the front desk agent s job is the checking in and out of each guest of the hotel. A front desk clerk represents the first point of contact with the clients of a business hotel or doctor s office.

We are looking for a hotel front desk agent to serve as our guests first point of contact and manage all aspects of their accommodation. We re looking for a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. To do this the desk agent must maintain a pleasant demeanor and be willing to work with the guest to get the best room possible for their stay. Hotel front desk agent responsibilities include registering guests managing reservations and providing information about rooms rates and amenities.

You will coordinate services per guest requests to ensure a positive stay. Hotel and hospitality industry resources. There is no. Front desk agents will also try to upsell guest rooms by sharing available alternatives and options.

Job description requirements career info found the following related articles links and information useful. Also known as a front desk receptionist. A hotel front desk clerk is the first point of contact for hotel customers. You will be responsible for call in and walk in reservations which include processing payment and safeguarding guest information.

As guests check in there will usually be a process that requires a credit card deposit and the signing of a registration card. If you have a knack for customer service and work experience in the hotel industry we d like to meet you. They perform essential front desk administrative duties including answering phone calls greeting clients and overseeing the office budget. The front desk agent must facilitate this process make sure all hotel rules are followed and be able to explain what.

Hotel resource the resource for the hotel industry. Individuals searching for hotel front desk supervisor.